Jade Snood

I gladly accept returns and exchanges

Contact me within: 5 days of delivery

Send items back within: 14 days of delivery
 

Returns and exchange details

If you are unhappy in any way with your purchase, please return it to me in its original condition, and original packaging, within 2 weeks and I will refund the purchase price, you will be responsible for the return shipping costs.

Deliveries within the UK:

1st Class Signed For £2.99 (1-2 days) 

Delivery to the EU: £4.99 (7-10 days)
Delivery to Rest of World: £5.99 (8-10 days)

I aim to ship purchased items as soon as payment clears, with paypal this is usually instant, but e-cheques can take 3-4 days to clear.

I deliver all packages personally to the post office and keep the proof of posting receipt. 

Please note that international buyers are responsible for any duties and customs charges that may be incurred.